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Versa 2 not tracking Active Zone minutes

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‎01-26-2021 15:10 - last edited on ‎01-26-2021 16:45 by Fitbit Moderator

‎01-26-2021 15:10 - last edited on ‎01-26-2021 16:45 by Fitbit Moderator

My versa 2 is now telling me about ZONE minutes. Sadly I do not seen to have done any in the last two days. When the display was active minutes , I was happy. My fitbit told me something useful. Now it tells me I have done nothing - What is that to me. I have just been on the exercise bike for an hour and still no zone minutes. What is going on?

 

So the question is - can I go back to recording active minutes , for these zone minute things seem me to be totally useless?

 

Moderator Edit: Clarified subject

Moderator Edit: Formatting

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‎01-26-2021 16:47

‎01-26-2021 16:47

Hi @mikerbirch, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared, I understand how frustrating this situation can be for you. To learn more about how Active Zone Minutes work, I recommend you to check all the information that's specified on our help article: What are Active Zone Minutes or active minutes on my Fitbit device? and let me know if you have any additional questions.

 

I'll be around. 

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