Versa 2 not tracking Sleep Stages - Sleep apnea

[Nandad]

Hi Fitbit 

I have had my versa 2 for over 3vmonths. For the last week it has not been providing the stage data - light deep rem and awake sleep.

 i had it replaced by the outlet i brought it off, and it still doing it.

I have sleep apnoea.

Terry 

Moderator Edit: Clarified subject 

[RicardoFitbit]

Hi @Nandad, it's nice to see you again participating here in the Community Forums!

Thanks for bringing this to our attention and for the screenshot that was attached into your post. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? Keep in mind that your sleep apnea may affect the sleep record because of the nature of the disorder. To learn more about how Sleep Stages work, please check this help article.

Let me know if you have any additional questions.

[Nandad]

Hi Ricardo 

I only had it for 3 months, it start just started as per screen shots.

I had it replaced  a week ago, and the new one has done it once so far.

Every fitbit I've had does this so i upgade each time.The first i brought was the Charge.

Regards 

Terry