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Versa 2 not tracking Sleep

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‎03-31-2021 04:34 - last edited on ‎03-31-2021 07:57 by Fitbit Moderator

‎03-31-2021 04:34 - last edited on ‎03-31-2021 07:57 by Fitbit Moderator

My fitbit is all of sudden not tracking my sleep i have updated everything, and made sure it was fully charged. It's starting to get really frustrating. Please help me

 

 

Moderator edit: subject for clarity

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‎03-31-2021 07:56 - last edited on ‎08-16-2024 04:49 by Fitbit Moderator

‎03-31-2021 07:56 - last edited on ‎08-16-2024 04:49 by Fitbit Moderator

Hello @EDAmos16 Welcome to the community forums! Thank you for the information and for the troubleshooting steps you've followed prior to posting! 

I'm very sorry for the experience. I'd recommend restarting your Fitbit device by following the steps suggested here: How do I restart my Fitbit device? 

On a side note, please let me know if your Sleep isn't synced to the Fitbit App or the Web Dashboard? I have also moved your post to another board to keep our forums organized. 

I look forward to your response. 

Wilson M. | Community Moderator, Fitbit.
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