help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 not tracking calories

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-10-2020 01:48

‎11-10-2020 01:48

Hi all,

My Versa 2 for the past month or so has not been tracking calories burned properly they seem really low. For a 46 minute bike ride today it said I only burnt 77 calories. Does anyone know how to fix this?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-10-2020 06:16

‎11-10-2020 06:16

Hi @TomDev, welcome to our Fitbit Community. I'm sorry to hear that your Fitbit Versa 2 is not tracking your calories burned accurately.

 

Please restart your Versa 2 as described in this help article. After this, check out this help page which explains how your Fitbit device tracks your calories burned.

 

Finally, monitor your watch during the next 24 hours and see if it tracks calories more accurate.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes