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Versa 2 not tracking exercise and heart rate correctly

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‎12-25-2020 01:32

‎12-25-2020 01:32

Hello,

 

My Versa 2 has not been syncing my heart rate/calories correctly while exercising since the last FitBit update. Is there a way to resolve this? This is really disappointing and a huge annoyance. I have already restarted and reset my factory settings and have ensured placement of my watch on my wrist. Please advise.

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