Versa 2 not tracking heart rate, sleep, and won’t show notifications

[MaraM126]

The other day my watch stopped showing my heart rate so I reset it and then it started working again. I noticed a few hours later that it had stopped working again and I wasn’t receiving any notifications. Since my heart rate, sleep, and notifications won’t work. I tried making sure heart rate was on, restarting, unpairing, and resetting to factory settings and nothing has worked. 

[Guy_]

Just to be sure, lets check your current status

What phone do you have?

What is your app version?

In the phone Fitbit App

Click on profile photo [top left]

Help & Support

App Version at the top

And what is your watch version?

In the phone Fitbit App

Click on profile photo [top left]

Device photo [middle left]

Firmware Version at the top

[MaraM126]

I have an iPhone XR 

the app version is 3.36 (1013(

and the watch version is 72.1.9

[Guy_]

Thanks, thats good seems you are at the latest level.

Probably best to contact Fitbit Support directly. They may be able to help you.

[MaraM126]

Okay thank you