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Versa 2 not tracking my GPS route accurately

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‎04-07-2021 15:06 - last edited on ‎04-08-2021 04:17 by Fitbit Moderator

‎04-07-2021 15:06 - last edited on ‎04-08-2021 04:17 by Fitbit Moderator

Why aren’t my walks appearing on the map tracking where I go. It use to trace my entire route. 

 

 

Moderator Edit: Clarified subject

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‎04-08-2021 04:16

‎04-08-2021 04:16

Hi there, @Redhotshoes. Welcome to the Community Forums. 

 

Please bear in mind that if the GPS signal is lost during the exercise, a map might not appear in the Fitbit app. If you're having issues with the GPS connection, see Why isn't GPS working on my Fitbit device? 

 

With that said, after you end your workout, open the Fitbit app and tap the Exercise tile to see a workout intensity map that shows your route, distance, heart-rate zones, and pace. Tap the map to see detailed stats about your workout. For more information, see How do I see GPS data captured by my Fitbit device? 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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2 REPLIES 2

‎04-08-2021 04:16

‎04-08-2021 04:16

Hi there, @Redhotshoes. Welcome to the Community Forums. 

 

Please bear in mind that if the GPS signal is lost during the exercise, a map might not appear in the Fitbit app. If you're having issues with the GPS connection, see Why isn't GPS working on my Fitbit device? 

 

With that said, after you end your workout, open the Fitbit app and tap the Exercise tile to see a workout intensity map that shows your route, distance, heart-rate zones, and pace. Tap the map to see detailed stats about your workout. For more information, see How do I see GPS data captured by my Fitbit device? 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎07-02-2021 09:46

‎07-02-2021 09:46

I solved my versa 2 gps tracking issue on my samsung s10e (android) by turning off battery saving mode.

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