12-19-2024
02:18
- last edited on
12-19-2024
06:23
by
MarreFitbit
12-19-2024
02:18
- last edited on
12-19-2024
06:23
by
MarreFitbit
The last week or so, my Versa 2 was showing my HR at 108 bpm at all times of day, no matter what. I just restarted it and now it's showing my HR at 0 bpm. I've adjusted the strap, I've cleaned the back, I've synced it, my HR monitor is turned on. Nothing is working. What do I do?
Moderator Edit: Clarified subject
12-19-2024 08:46 - edited 12-19-2024 08:46
12-19-2024 08:46 - edited 12-19-2024 08:46
Welcome to the forums @sdilni.
Thank you for providing the details regarding your Versa 2 and for trying to fix it on your own.
I'd recommend trying the following steps to make sure your heart rate is working:
Also, for more detailed information, see: What factors can affect my heart-rate reading on my Fitbit device? Keep in mind that active minutes are also calculated by your heart rate.
12-19-2024 16:17
12-19-2024 16:17
Yeah...I found another question that had these steps. Tried them last night. No dice.
What else?