Versa 2 not tracking sleep stages

[magickittylitte]

Hi

Advanced sleep analysis not working again. App is up to date. What’s the issue now? 
Thanks

Moderator Edit: Clarified subject

[CindyMFitbit]

Hi there @magickittylitte. 

Thanks for the details shared on your post and for verifying that the Fitbit app is updated. 

If you are getting the basic details but not the sleep stages, please note that there are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep with my Fitbit device?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

Hope this helps.