help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 not turning on and not charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-29-2020 15:56

‎12-29-2020 15:56

Hi i bought the versa 2 for a xmas gift for my mum after 3 or 4 days it all of sudden its not turning on or charging it seemed to happened after my mum got a notifcation that her watch had an update on her fitbit app. Can anyone tell me if this has happened to theirs and also if they fixed this problem? Please only answer if you had this fixed i unfortunately cant phone fitbit helpline they are closed so anyone who works in fitbit or has fixed this problem would be very helpful 

Best Answer
Labels:
0 Votes
0 REPLIES 0