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Versa 2 not updating firmware

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‎12-06-2020 08:28 - last edited on ‎12-06-2020 18:01 by Fitbit Moderator

‎12-06-2020 08:28 - last edited on ‎12-06-2020 18:01 by Fitbit Moderator

I just got my Fitbit versa 2. It's running the old firmware and I don't know how to get it to update to the latest firmware so I can see my blood oxygen level on the clock face they provide for the oxygen level.  does anyone know how to update the latest firmware besides Fitbit pushing it out to the watch.

 

Moderator Edit: Clarified subject

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‎12-06-2020 18:01

‎12-06-2020 18:01

Hi @Thebiggoose, welcome to the Community Forums. 

 

Thanks for bringing this to our attention and for the details that were shared in your post. If you haven't already done so, I recommend you to learn more about how to update the firmware version of your Versa 2 with the information that's specified on this help article. Then, if you experience an issue during this process, please try the troubleshooting steps that are specified on: Why can't I update my Fitbit device? and let me know how it goes.

 

Please keep me posted.

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