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Versa 2 not vibrating for goal celebration

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‎09-12-2020 18:50 - last edited on ‎09-18-2020 18:40 by Fitbit Moderator

‎09-12-2020 18:50 - last edited on ‎09-18-2020 18:40 by Fitbit Moderator

Anyone else notice that since the last update their versa doesn’t buzz and celebrate when you’ve hit 10k steps anymore? That plus active zone minutes making zero sense, I find that my fitbit is rly doing very little to help keep me motivated anymore. Such a bummer because I rly used to love it. 

 

Moderator Edit: Clarified subject

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‎09-18-2020 18:39

‎09-18-2020 18:39

Hi @DomsLumps, welcome to the Community Forums!

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need. To fix the goal celebration issue, please make sure that your phone is not in Not Disturb and that goal notifications are on in your account settings. Then, please restart your Versa 2 and let me know if the issue persists.

 

I'll be around.

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