Versa 2 notifications turn off every other day.

[Jenny_222]

Hi,

I wear my Versa 2 during the whole day, but remove it for sleeping. In the morning, when I wear it again every other day, my notifications don't appear on my watch (only on my iPhone).

To make it work, I always have to restart the watch, put my code & then it works normal again.

Is this a normal ? it's really annoying...

Does someone have the same issue ?

It's not even a month I have this watch and it's already showing some problems...

Please H E L P  !

Tks

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Jenny_222, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit forums.

I'd like to follow up and help you with your Versa 2 since the notifications won't appear the next day in the morning. By the way, thank you for troubleshooting this issue before contacting our forums.

Please, make sure that your phone has the most recent Fitbit app version installed. If the app is up to date, turn off the notifications, logging out of the app, restart your phone, open the app, log in and turn on the notifications again. Finally, monitor the the notifications the next morning and see if the issue gets fixed.

Keep me posted on the outcome.

[Jenny_222]

Hi @JuanJoFitbit , thank you for replying to me.

i just did what you were advancing me to and will see tomorrow if it will work.

i will let you know ! Hopefully it works :-).

[Jenny_222]

@JuanJoFitbit Hi,

this morning again, I received whatsapp messages on my phone and nothing on my watch :-(.

is there anything else I can do ?

Thank you

Jenny