Versa 2 only flashes the Fitbit Logo

[JTaylor06]

My versa 2 flashes the Fitbit logo when I try to turn it on and then turns itself off

It randomly turned itself off with at least 60% battery left and won’t turn back on

I've tried charging it and turning it on but it didn’t work

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @JTaylor06. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

It seems like you have unpaired the Versa 2 from the Fitbit app, but not from the phone's Bluetooth settings, so your watch is asking you to pair it again. Note the error message you're receiving on your watch's screen usually appears when you've performed a factory reset without first unpairing the watch from the phone's Bluetooth settings. 

That being said, please try the steps below:

• Remove your Versa 2 from your phone's Bluetooth.
• Force quit the Fitbit app.
• Turn off the Bluetooth.
• Shut off your phone and turn it on after 1-2 minutes.
• Turn on the Bluetooth.
• Set up your Versa 2 again.
• If there is no connection, restart your Versa 2.

If you can't get started with your Versa 2, usually a missing requirement is the cause. Carefully review the requirements provided in the help article Why can't I set up my Fitbit device? 

Hope this helps.