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Versa 2 only says login to Spotify

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‎07-02-2020 15:38 - last edited on ‎07-05-2020 18:34 by Fitbit Moderator

‎07-02-2020 15:38 - last edited on ‎07-05-2020 18:34 by Fitbit Moderator

Fitbit face only says  Login to Spotify from the Fitbit mobile hat and won't go to anything else. I do not have Spotify and don't want it. Nothing on the app will let me change it.

 

Moderator Edit: Clarified subject

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‎07-05-2020 18:38

‎07-05-2020 18:38

Hi @Jwshreve. Welcome! It's great to see you here in the forums.

 

Thanks for letting me know that your Versa 2 screen is unresponsive, let me give you a hand. Just to confirm, does the screen change when plugging your watch into the charging cable or pressing the button? If not, I'd recommend to restart your watch as described in this help article.

 

Give it a try and let me know how it goes.

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