Versa 2 only shows Fitbit logo

[Sgpaille]

My versa 2 is only showing the fitbit icon. On my ap it says it hasn't synced with it since the previous day. It was fine the whole time before. It is all updated and I bought it a couple months back when my versa didn't respond. Help.

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @Sgpaille, welcome to the Community Forums!

Thanks for your post and for trying some troubleshooting steps before bringing this to our attention. To fix the Fitbit logo issue of your Versa 2, I recommend you to try our restart process and let me know if the issue persists.

I'll be here if further assistance is needed. 

[Sgpaille]

Hi Ricardo, 

My icon on my fitbit will occasionally come on and off. I've tried to restart my watches and it hasn't worked. This watch is only six months old.