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Versa 2 overheating and screen discoloured

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‎07-22-2021 23:35 - last edited on ‎07-23-2021 04:38 by Moderator Alum

‎07-22-2021 23:35 - last edited on ‎07-23-2021 04:38 by Moderator Alum

Hiya, I bought my Fitbit Versa 2 second hand from CEX last year so a while ago yes I know ive had it a long time but I woke up this morning and the screen was a different colour and when I tried resetting it and putting it on charge it was overheating to the point I cannot touch it. Is there anything Fitbit can do to help or is it time to invest in a new one? 

 

 


Moderator edit: subject updated for clarity

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‎07-23-2021 04:37

‎07-23-2021 04:37

Hi, welcome to the Fitbit Community forums, @Tialove250. 

 

Thank you for sharing that you've been having these inconveniences with your Versa 2 watch and confirming that you already tried the restart procedure. 

 

In this case, since you continue to experience the same problem after the troubleshooting steps you mentioned, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

 

Have a great day. 

 

 

Davide | Italian and English Community Moderator, Fitbit


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