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Versa 2 "All-Day-Syncing" feature feedback

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‎05-27-2020 05:16 - last edited on ‎06-29-2020 06:17 by Fitbit Moderator

‎05-27-2020 05:16 - last edited on ‎06-29-2020 06:17 by Fitbit Moderator

FITBIT UPDATE 3 DAYS AGO,  now at version: 35.70.8.0, ever since the update I cannot turn off syncing!! I contacted tech support via chat on my phone and after going round and round with the tech, he finally admitted that the latest update removed the possibility of doing manual syncing......his reason was they wanted to give us a better experience with fit bit!!! the real problem is that now it will sync all day and all night and the battery is shot in 3 days, also drains the battery on my phone. his fix for this was to turn off the blue tooth on my phone! I cannot do that as the phone is connected to a heart device.  I am so sorry to be stuck with this fit bit device, will never recommend or deal with fit bit products again.

 

 

Moderator edit: updated subject for clarity

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‎06-29-2020 06:16

‎06-29-2020 06:16

Hi @starfirey2k, it's great to see you in our Fitbit Community. I totally understand how you feel about the information that our team explains about the "All-Day-Syncing" feature. We really appreciate your feedback and comments since this helps us to keep improving.

 

I'll also be around if any question arises.

JuanJo | Community Moderator

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