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Versa 2 receives notification of text messages but cannot read them

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‎09-11-2021 14:01 - last edited on ‎09-11-2021 17:16 by Moderator Alum

‎09-11-2021 14:01 - last edited on ‎09-11-2021 17:16 by Moderator Alum

receive notification of text but cannot read and when i hit open it opens on my phone not on Fitbit screen

 

 


Moderator edit: subject updated for clarity

 

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‎09-11-2021 17:16

‎09-11-2021 17:16

Hi, welcome to the Fitbit Community forums, @lovejoys.  

 

Thank you for all the details that you've provided regarding the inconvenience you've been experiencing with your Versa 2. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, since you already tried all the basic troubleshooting steps that can also be found in the forums, I recommend that you continue the assistance process with them so they can provide you with further instructions. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Have a great day.  

Davide | Italian and English Community Moderator, Fitbit


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