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Versa 2 recording steps at 4 am on Wednesday mornings

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‎11-02-2022 02:54 - last edited on ‎11-02-2022 08:32 by Moderator Alum

‎11-02-2022 02:54 - last edited on ‎11-02-2022 08:32 by Moderator Alum

Hi All

Can anyone explain why my Fitbit Versa records 49,00 on average when not wearing at night.  this happens around 4 am on Wednesday mornings.  I have reported the issue and was told to download an update, this worked for 3 weeks.  I have reported the issue again.  I bought it in September this year.

Regards

TreacyM

 

Moderator Edit: Clarified subject

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‎12-11-2022 12:43

‎12-11-2022 12:43

Hi there @TreacyM. Welcome to Community Forums.

 

Thank you for sharing your experience. I'd recommend you continue this with Support Team as there is already a case with them regarding this issue.

 

Have a good one.

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