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Versa 2 reminders to move won’t stay turned off

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‎08-29-2021 08:14 - last edited on ‎08-29-2021 19:35 by

‎08-29-2021 08:14 - last edited on ‎08-29-2021 19:35 by

My versa 2 reminders to move won’t stay turned off. I go into the app, and turn it off, then go back in a bit later and it’s on again. How can I get it to stay off??

 

 

Moderator edit: subject for clarity 

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‎08-29-2021 19:35 - last edited on ‎03-12-2024 03:16 by Fitbit Moderator

‎08-29-2021 19:35 - last edited on ‎03-12-2024 03:16 by Fitbit Moderator

It’s good to see you in the community, @CamMak222.

Thank you for sharing the details of the issue you’re experiencing. I appreciate your efforts and would like to confirm that this issue has been reported to our team and they are currently investigating it. Please keep an eye on this thread for updates. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-20-2021 11:59

In response to LiliyaFitbit

‎10-20-2021 11:59

This also happens to me. It even happens when I turn off reminders to move and back out of the reminder view in the app, it turns back on by itself. Based on sync status shown in the app below it seems like after sync the reminders revert back on. 

it is incredibly annoying since I rely on notifications during the day for texts and events and reminders to move notifications dilute the value of the other on-wrist notifications. 

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