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Versa 2 repeatedly shows fitbit logo and won't restart

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‎04-09-2021 00:45

‎04-09-2021 00:45

After nearly 2 years of no issues my Fitbit Versa 2 failed to function properly after a normal recharge. Initially showed no response to button press and after reset repeatedly shows the fitbit logo, vibrates and then turns off, repeating after about 30 secs. My phone cannot sync with it and the charger and watch are clean and undamaged. Any suggestions ?

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‎04-11-2021 16:51

‎04-11-2021 16:51

Welcome to the Fitbit Community, @Strathallan.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

If you have tried to set up your watch as a replacement device without luck, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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