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Versa 2 replacement inquiry and status

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‎08-09-2021 12:11 - last edited on ‎08-09-2021 12:44 by Fitbit Moderator

‎08-09-2021 12:11 - last edited on ‎08-09-2021 12:44 by Fitbit Moderator

Through advice from fitbit support,  I've had to return my fitbit, versa 2 . How long should I expect to wait for the replacement? I only used the versa 2 for one day when it became unfit for purpose so I'm feeling disappointed.  Thanks for any help.. 

 

 

Moderator edit: updated subject for clarity

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‎08-09-2021 12:44

‎08-09-2021 12:44

@Melparky Welcome to our Fitbit Community. I totally understand how you feel about the issue you had with your Versa 2.

 

Regarding your question, the best way to get help for your inquiry, is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and provide more information about the status of your replacement unit.

 

See you around.

JuanJo | Community Moderator

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