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Versa 2 replacement not giving HR zone notifications

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‎10-01-2023 04:51

‎10-01-2023 04:51

Hi all! 

New Versa 2 (replacement) but I am not new to the versa2 or fitbit.

My replacement tracker is not giving me the vibrating notifications as I enter each HR zone and I don't have the option in my settings. How do I get an update for this please? 

 

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‎10-01-2023 07:05

‎10-01-2023 07:05

Hello @MuscleMission and welcome to the Community.  If you replacement is brand, brand new, then it has the firmware from when it was manufactured.  The Versa 2 gave active minutes when it was released.  Active zone minutes were added in a firmware update.  You will get that option when you get the current firmware, usually in a few days after activation.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎10-01-2023 13:02

In response to LZeeW

‎10-01-2023 13:02

I thought this may be the case, thank you so much for your reply!

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