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Versa 2 run time rounds up the time to the closest minute

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‎09-15-2021 13:47 - last edited on ‎09-16-2021 18:11 by Fitbit Moderator

‎09-15-2021 13:47 - last edited on ‎09-16-2021 18:11 by Fitbit Moderator

Once ive completed a run, the watch will show exact time, but when it syncs to the phone the exact time of the run is nowhere to be seen, instead it rounds up the time to the closest minute. Can anyone help? 

 

Moderator edit: updated subject for clarity

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‎09-16-2021 18:11

‎09-16-2021 18:11

Welcome to the Fitbit Community, @SunsetRunner.

 

Thank you for the information provided.

 

I would recommend trying the following:

 

- Log out from the Fitbit app

- Reboot your phone

- Log back in

- Set up your Fitbit Versa 2 as a replacement device:

  1. Tap the Today tab EdsonFitbit_0-1631840916919.png, and tap your profile picture.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Then, track a new activity from your watch by following these instructions.

 

If you have any question, please let us know.

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