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Versa 2 saying I have burnt 9k plus calories.

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‎05-25-2021 03:36 - last edited on ‎05-25-2021 17:42 by Fitbit Moderator

‎05-25-2021 03:36 - last edited on ‎05-25-2021 17:42 by Fitbit Moderator

Versa 2 saying I have burnt 9k plus calories. Mostly overnight

 

Moderator edit: updated subject for clarity

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‎05-25-2021 17:41

‎05-25-2021 17:41

Welcome to the Fitbit Community, @SuzyGould.

 

Thank you for the information provided.

 

I would recommend making sure your height and weight is correct. For instructions, please visit this article.

 

In addition, you can restart your Fitbit Versa 2 by following these steps.

 

Whether this doesn't help, please tell me if you have linked your Fitbit account to a third party app?

Is this the first time you experience this issue?

 

If you have any questions, please let us know.

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‎05-29-2021 09:45

In response to EdsonFitbit

‎05-29-2021 09:45

No this has not solved the problem. My height and weight are correct. I have restarted the phone and the fitbit

 

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‎05-30-2021 14:55

In response to SuzyGould

‎05-30-2021 14:55

Thanks for the update, @SuzyGould.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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