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Versa 2 screen black and white lines

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‎03-22-2022 23:46

‎03-22-2022 23:46

When I woke up yesterday morning I noticed that the screen of my Versa 2 device is cannot be seen as there are black and white lines moving rapidly on it. I changed back the original clock face, recharged it, did a reset multiple times, however the situation is the same. Sometimes it is working for a few minutes and you can see the screen, but you can see it on the colors that something is off. Then it starts again and I can’t even see anything on my screen. Is there anything else I should try?

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‎03-23-2022 09:43

‎03-23-2022 09:43

Welcome to the Fitbit Community, @lauraszcs. Thank you for mentioning the steps you have followed in order to make your Versa 2 screen work.

 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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