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Versa 2 screen black won’t restart and still vibrates.

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‎05-25-2021 18:29 - last edited on ‎05-26-2021 06:03 by Moderator Alum

‎05-25-2021 18:29 - last edited on ‎05-26-2021 06:03 by Moderator Alum

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Versa 2 screen black won’t restart and still vibrates.

My Fitbit Versa 2 screen went black and it won’t restart. I tried factory reseting it but i can’t the display is black. I tried holding the button for a long time but no luck it vibrates but nothing on screen help.

 

 


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‎05-26-2021 06:07 - last edited on ‎09-17-2024 11:14 by Fitbit Moderator

‎05-26-2021 06:07 - last edited on ‎09-17-2024 11:14 by Fitbit Moderator

Hi, welcome back to the Community forums, @Beezpopp. 

Thank you for sharing that you've been having this inconvenience with your Versa 2 watch and that you already tried a few troubleshooting steps. 

Since you already tried the restart and factory reset procedures and you continue to experience the same problem with the display, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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