Versa 2 screen came off

[camcra2]

I bent over to pick up my dog and the screen of my versa popped out like it was waiting to leap off my wrist. No rain. Not wet. Just an average day doing normal things. This is my 2nd Fitbit to do this so now, the money to keep buying them isn’t worth it. Switching to Garmin bc I’ve already paid for a garmin from purchasing fitbits after the screen pops out…anyone else over it? 

Moderator Edit: Clarified subject

[Gr4ndp4]

Hi, @camcra2, welcome, I note you have a Versa but have posted in the "Sense" forum, I'll move your post to the Versa forum. Your way forward is to talk to "Customer Support" here I recommend you use Chat or the phone for a prompt response. I hope this helps.

Cheers

[MarreFitbit · Accepted solution]

Hi there, @camcra2. Welcome to the Community Forums. I'm sorry to hear about your Versa 2's screen. We‘re taking your comments and sentiments in regards to our products into consideration. @Gr4ndp4 Thanks for your help!

Please note the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

For more information about our warranty, see fitbit.com/legal/returns-and-warranty.