11-23-2021
	
		
		13:33
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		11-23-2021
	
		
		14:08
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			MarreFitbit
		
		
		 
		
		
		
		
		
	
			
		
 
					
				
		
			
    
	
		
		
		11-23-2021
	
		
		13:33
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 - last edited on 
    
	
		
		
		11-23-2021
	
		
		14:08
	
	
	
	
	
	
	
	
	
	
	
	
	
	
 by 
				
		
		
			MarreFitbit
		
		
		 
		
		
		
		
		
	
			
		
I’ve had my versa2 over a year. I just went swimming for the first time wearing it and the screen fell off. Now it isn’t working. Any fixes?
Moderator Edit: Clarified subject
11-23-2021 14:10
 
					
				
		
 
 
 Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.  Learn more
                                          Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team.  Learn more 
                              11-23-2021 14:10
Hi there, @Mssv. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. I understand where your concern is coming from.
I've seen that you contacted our Support Team just right after posting here. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back so they can continue assisting you.
Have a nice day.
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