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Versa 2 screen came off

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‎07-25-2022 11:32 - last edited on ‎07-25-2022 17:33 by Fitbit Moderator

‎07-25-2022 11:32 - last edited on ‎07-25-2022 17:33 by Fitbit Moderator

  • My versa 2 has fallen to pieces, the screen is completely detached . Had it 2 years. Stuck what to do, are they fixable?

 

 

Moderator Edit: Clarified subject

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‎07-25-2022 17:38 - edited ‎03-15-2024 06:35

‎07-25-2022 17:38 - edited ‎03-15-2024 06:35

Hi there, @Trouble1574. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

See you around. 

Maria | Community Moderator, Fitbit


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‎09-29-2022 11:20

‎09-29-2022 11:20

I had the same thing happen to me today. I almost had it 2 year this Xmas. I am so sorry and at this time I can't replace it. So I guess I will be without for awhile. 

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‎09-30-2022 02:28

In response to Vicry

‎09-30-2022 02:28

It's so annoying,  my son had upgraded his smartwatch so I got his older one but I don't know that I would be in a rush to get another fitbit 

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