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Versa 2 screen came off

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-03-2022 09:13 - last edited on ‎08-04-2022 05:06 by Fitbit Moderator

‎08-03-2022 09:13 - last edited on ‎08-04-2022 05:06 by Fitbit Moderator

What should I do? How can I 

reattached the face cover?

(fitbit versa 2....face cover has unattached from the body of watch on 3 sides)

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎08-03-2022 12:14

‎08-03-2022 12:14

Hello @CJames 

I would suggest getting in touch with Fitbit customer service. You can find ways to contact them here: https://myhelp.fitbit.com/s/support?language=en_US. Hopefully they can sort things out for you. 

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‎08-04-2022 05:07 - edited ‎06-28-2023 10:19

In response to SunsetRunner

‎08-04-2022 05:07 - edited ‎06-28-2023 10:19

Hi there, @CJames. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


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