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Versa 2 screen fell apart

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‎08-15-2021 19:39 - last edited on ‎08-16-2021 07:10 by Fitbit Moderator

‎08-15-2021 19:39 - last edited on ‎08-16-2021 07:10 by Fitbit Moderator

It fell apart. I took it off to put it on charger and the screen came out of the base. I tried putting it back together. Would not stay together. Screen went all wonky. Quit working. Very disappointed.  I used it to track steps and pulse rate. I have multiple health issues that tracking steps, pulse, etc. Is important.  No warranty left. Can't afford new one.

 

 

Moderator edit: updated subject for clarity

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‎08-16-2021 07:10 - last edited on ‎02-10-2025 07:09 by Fitbit Moderator

‎08-16-2021 07:10 - last edited on ‎02-10-2025 07:09 by Fitbit Moderator

@debihayes Welcome to our Fitbit Community. I totally understand how you feel about your Versa 2 since the screen came out of base. I appreciate the time spent trying to put it back together.

Due to this, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to review your case and follow up accordingly.

See you around.

JuanJo | Community Moderator

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