help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 screen has developed a green and black lines

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-01-2022 02:22 - last edited on ‎04-02-2022 10:18 by Fitbit Moderator

‎04-01-2022 02:22 - last edited on ‎04-02-2022 10:18 by Fitbit Moderator

My Versa 2 (18months old) screen has gone from solid green to flashing with black/green lines. I have changed the clock face and sometimes that works but within minutes the screen goes green again. I’ve restarted watch but it still green when opened or does as above. I’ve received 2 updates lately which I’ve installed when my watch allows me. Is anyone able to help me as I like the watch? Thx

 

Moderator Edit: Clarified subject

Best Answer
Labels:
1 REPLY 1

‎04-02-2022 10:20 - edited ‎08-03-2023 12:02

‎04-02-2022 10:20 - edited ‎08-03-2023 12:02

Hi there, @Racjo. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you tried reaching out to our Support Team after posting here, but it seems like your email didn't go through, so please note the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes