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Versa 2 screen has developed a white line

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‎11-09-2020 02:52 - last edited on ‎11-09-2020 12:52 by Fitbit Moderator

‎11-09-2020 02:52 - last edited on ‎11-09-2020 12:52 by Fitbit Moderator

A vertical white line has suddenly appeared on My Fitbit versa 2 screen. My Fitbit hasn’t been damaged or been dropped etc. I’ve looked at the forums here and followed advice tried restarting three times, but it still appears. Any other advice please apart from restarting the device? (I’ve reported to support too)

 

Cheers 

 

 

Moderator Edit: Clarified subject

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‎11-09-2020 13:11 - edited ‎05-11-2024 05:04

‎11-09-2020 13:11 - edited ‎05-11-2024 05:04

Hi there @Ianp1969, welcome to the Community Forums. I'm sorry to hear that your Versa 2's screen has developed a white line, I understand where your concern is coming from. Thanks for your time and efforts in trying to fix the screen. Nice way to go!

I've seen that our Support Team is now helping you resolve the issue with your watch's screen. Please keep a lookout in your inbox to the email address associated with this Fitbit account.

Maria | Community Moderator, Fitbit


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‎11-09-2020 17:18

In response to MarreFitbit

‎11-09-2020 17:18

I should call it versa2 rubish...

 

These fitbit products are a waste of money... I am moving to samsum or even an apple watch...

 

My last versa after 6 months of use started  with white lines... then battery not charging enough and now it went super hot while charging and died.

 

To me it could be a potential fire hazard...  you guys should be more responsible  with your product.

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