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Versa 2 screen has developed green lines

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‎06-07-2021 22:06 - last edited on ‎06-08-2021 06:07 by Fitbit Moderator

‎06-07-2021 22:06 - last edited on ‎06-08-2021 06:07 by Fitbit Moderator

Hi. Over a week now my Versa 2 screen has green lines going through the screen after a charge it is fixed but only for a day. What's a permanent fix as I shouldn't have to be charging it every day to sort it out. Please. Thanks. 

 

 

Moderator Edit: Clarified subject

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‎06-08-2021 06:08 - edited ‎08-29-2023 10:37

‎06-08-2021 06:08 - edited ‎08-29-2023 10:37

Hi there, @HarjChahal. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-08-2021 06:08 - edited ‎08-29-2023 10:37

‎06-08-2021 06:08 - edited ‎08-29-2023 10:37

Hi there, @HarjChahal. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa 2. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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