01-26-2020
02:33
- last edited on
08-07-2021
19:28
by
DavideFitbit
01-26-2020
02:33
- last edited on
08-07-2021
19:28
by
DavideFitbit
I have had my Fitbit Versa 2 starting November 1, 2019.
Has worked great until about mid-January 2020.
It constantly vibrates to alert me it is restarting or has froze. Shows only the Fitbit logo of the real diamond of little dots.
When using the watch, I have noticed the time is 10 minutes slow, with multiple attempts to sync with my phone (android)
I have done a hard reset & factory reset still having issues. Changes clock face to one provided by Fitbit, and not and outside creator. Still my Versa 2 is freezing & restarting.
Very frustrating. I got this as a gift for myself from a rewards app through work.
How do I fix this issue?
All answers I have found in the help section/help forums, have not helped.
Moderator edit: subject updated for clarity
01-26-2020 04:03
01-26-2020 04:03
A hard reset is when the user shuts the unit off.
01-27-2020 10:36
01-27-2020 10:36
Yes, I've done both. Nothing has worked!
05-20-2020 13:32
05-20-2020 13:32
The same thing is happening to me. I got my Versa 2 around the same time as you (birthday gift from my husband). It just states with the vibrating and displaying the logo (no time). Will try resetting.