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Versa 2 screen has gone green with black marks

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‎08-16-2021 11:31 - last edited on ‎08-16-2021 14:44 by Fitbit Moderator

‎08-16-2021 11:31 - last edited on ‎08-16-2021 14:44 by Fitbit Moderator

4 days ago a white line appeared on my versa 2 - now half the screen is green with black like speckles ? 
ive tried turning off and on but nothing 

 

 

Moderator Edit: Clarified subject

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‎08-16-2021 14:45 - edited ‎10-25-2023 17:01

‎08-16-2021 14:45 - edited ‎10-25-2023 17:01

Hi there, @Mindop11. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

Since the restart didn't work, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-16-2021 14:45 - edited ‎10-25-2023 17:01

‎08-16-2021 14:45 - edited ‎10-25-2023 17:01

Hi there, @Mindop11. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

Since the restart didn't work, try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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