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Versa 2 screen has gone white

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‎04-07-2021 21:01 - last edited on ‎04-08-2021 03:56 by Fitbit Moderator

‎04-07-2021 21:01 - last edited on ‎04-08-2021 03:56 by Fitbit Moderator

my fitbit suddenly changed screen overnight to a white static screen. I have tried uninstalling and reinstalling the app. and attempted to restart the device this did not work. 

the device is about 18mths old 

please help

 

 

Moderator Edit: Clarified subject

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‎04-08-2021 04:00 - edited ‎04-26-2024 08:43

‎04-08-2021 04:00 - edited ‎04-26-2024 08:43

Hi there, @RoslynSpelman. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

I've seen you got in touch with our Support Team after posting here and they've already helped you with this matter. If you have any further questions, feel free to update your support case. 

Maria | Community Moderator, Fitbit


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