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Versa 2 screen is acting odd

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‎12-26-2022 08:14 - last edited on ‎12-26-2022 13:42 by Fitbit Moderator

‎12-26-2022 08:14 - last edited on ‎12-26-2022 13:42 by Fitbit Moderator

Why is my versa 2 screen glitchy?

 

 

Moderator Edit: Clarified subject

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4 REPLIES 4

‎12-26-2022 13:12

‎12-26-2022 13:12

I don't have an answer... but curious if this started on Christmas eve for you as well? I've been trying to factory reset mine and can't because the screen!!

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‎12-26-2022 13:44

In response to Miss_AmyJo

‎12-26-2022 13:44

Hi there, @Msantucci. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

 

Please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. Hope this helps! 

 

@Miss_AmyJo Thanks for stopping by in the Community Forums. 

 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance. See you around!

Maria | Community Moderator, Fitbit


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‎12-28-2022 10:36

In response to Miss_AmyJo

‎12-28-2022 10:36

Yes!  Mine started Christmas Eve. Have you been able to fix?

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‎12-28-2022 10:39

‎12-28-2022 10:39

I'm having problems too. Doesn't track steps, activity and is sending notifications for no reason.

Tried reset multiple times, no success

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