11-25-2022 07:44
11-25-2022 07:44
Hi
My Versa 2 has suddenly developed a dim screen and it’s also flickering. I’ve tried restarting it quite a few times and checked my settings. Nothing has worked so far.
please help
Shauna
Answered! Go to the Best Answer.
11-26-2022 08:23 - edited 11-26-2022 08:25
11-26-2022 08:23 - edited 11-26-2022 08:25
Thanks for getting back to us @Shaunaboo. I'm sorry to hear your Versa 2 screen is dim and flickering. Thank you for letting us know that you have tried restarting and checked your settings.
Please try changing your watch's clock face and use a Fitbit clock face.
Thank you for your assistance @NellyG.
Please let me know how it goes.
11-26-2022 03:58
11-26-2022 03:58
Hi @Shaunaboo That doesn't sound too good. The only thing left to try is Factory Reset, though Irather doubt that will fix it. You could contact Fitbit Support and maybe they can help.
Helen | Western Australia
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11-26-2022 08:23 - edited 11-26-2022 08:25
11-26-2022 08:23 - edited 11-26-2022 08:25
Thanks for getting back to us @Shaunaboo. I'm sorry to hear your Versa 2 screen is dim and flickering. Thank you for letting us know that you have tried restarting and checked your settings.
Please try changing your watch's clock face and use a Fitbit clock face.
Thank you for your assistance @NellyG.
Please let me know how it goes.