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Versa 2 screen is frozen and it won't sync

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‎05-23-2022 16:12 - last edited on ‎05-24-2022 07:12 by Fitbit Moderator

‎05-23-2022 16:12 - last edited on ‎05-24-2022 07:12 by Fitbit Moderator

My versa 2 screen is frozen. It wont connect to the app and wont reboot. Can anyone help? Thanks

 

Moderator Edit: Clarified subject

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‎05-24-2022 07:14 - edited ‎11-14-2023 11:03

‎05-24-2022 07:14 - edited ‎11-14-2023 11:03

Hi there, @Esjay1. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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