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Versa 2 screen is fuzzy

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‎04-28-2022 19:25 - last edited on ‎04-29-2022 08:08 by Fitbit Moderator

‎04-28-2022 19:25 - last edited on ‎04-29-2022 08:08 by Fitbit Moderator

I have restarted it several times, chosen a Fitbit clock face and it is still doing it. Please help, it was registered on 02/05/2020

 

Moderator Edit: Clarified subject

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‎04-29-2022 08:10 - edited ‎03-08-2024 08:14

‎04-29-2022 08:10 - edited ‎03-08-2024 08:14

Hi there, @TaniaF71. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. Please stay tuned to your inbox for updates on your case. 

Have a good day. 

Maria | Community Moderator, Fitbit


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‎05-02-2022 20:29

In response to MarreFitbit

‎05-02-2022 20:29

Thank you MarreFitbit

It has been sorted now.

Kind regards

Tania

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‎05-03-2022 07:49 - edited ‎03-08-2024 08:14

In response to TaniaF71

‎05-03-2022 07:49 - edited ‎03-08-2024 08:14

@TaniaF71 Awesome! I'm glad to hear that your issue has been sorted now. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping!

Maria | Community Moderator, Fitbit


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