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Versa 2 screen is purple

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‎09-08-2021 06:57 - last edited on ‎09-08-2021 07:00 by Fitbit Moderator

‎09-08-2021 06:57 - last edited on ‎09-08-2021 07:00 by Fitbit Moderator

Hello,

 

about two days ago the face of my Fitbit became tinted purple. Anything that used to be in white font not longer is. It is purple. You cannot see the designation below each number either. I’ve restarted my watch and tried switching to a different face display 

 

Moderator Edit: Clarified subject

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‎09-08-2021 07:00 - edited ‎08-10-2023 05:44

‎09-08-2021 07:00 - edited ‎08-10-2023 05:44

Hi there, @Jennahoward83. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Maria | Community Moderator, Fitbit


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