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Versa 2 screen is showing a straight green line

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‎03-12-2022 09:31 - last edited on ‎03-14-2022 09:50 by Fitbit Moderator

‎03-12-2022 09:31 - last edited on ‎03-14-2022 09:50 by Fitbit Moderator

Text came across but couldn't see it. Just a straight green line.

 

Moderator Edit: Clarified subject

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‎03-14-2022 09:52 - edited ‎06-10-2023 10:11

‎03-14-2022 09:52 - edited ‎06-10-2023 10:11

Hi there, @LetsGoB. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Is the green line only appearing when you receive text messages or it's stuck all the time? 

If you haven't done so yet, please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎03-14-2022 09:52 - edited ‎06-10-2023 10:11

‎03-14-2022 09:52 - edited ‎06-10-2023 10:11

Hi there, @LetsGoB. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Is the green line only appearing when you receive text messages or it's stuck all the time? 

If you haven't done so yet, please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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