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Versa 2 screen is stuck on the Fitbit symbol

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‎07-28-2021 08:47 - last edited on ‎07-29-2021 06:12 by Fitbit Moderator

‎07-28-2021 08:47 - last edited on ‎07-29-2021 06:12 by Fitbit Moderator

Hello - I tried to restart but it just keeps going back to the symbol screen, won’t do anything when I put on charger.  Any ideas?

 

 

Moderator edit: updated subject for clarity

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‎07-29-2021 06:11

‎07-29-2021 06:11

@Bforg Welcome to our Fitbit Community. Regarding the issue that your Versa 2 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

I noticed that you contacted our Support team and they assisted you via phone and email. Please reply to their email and they'll be happy to follow up and assist you accordingly.

 

See you around.

JuanJo | Community Moderator

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