Versa 2 screen keeps flashing white lines

[Louplou.]

My versa 2 screen keeps getting flashing white lines on the screen. I've looked on the forum at thr suggested fixes, I've soft started and full factory reset. It was OK for about 20hrs then started doing it again. 

Can anyone suggest anything else to try please.

Thanks 

Louplou.

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Louplou.. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

[Louplou.]

Thank you for the tip. Sorry to say it didn't work. I've still got a flashing screen. ☹️

[MarreFitbit]

@Louplou. You're very welcome! Thanks for trying the steps I recommended above. 

I've created a case to get you in contact with our Support Team  about this. They will be able to work with you and review your options. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon!

I hope we can solve your issue soon. 

[Louplou.]

Thank you very much. X

[Louplou.]

A massive thanks to everyone who tried to help. Fitbit have said they will replace it for me. So I'm excitedly waiting on my post person. Thank you Fitbit.