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Versa 2 screen no longer able to swipe.

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‎06-13-2021 17:05

‎06-13-2021 17:05

My Fitbit screen is no longer switching due to my touch. I can swipe to see steps, heart rate, flights but cannot swipe to activate exercise, alarm, timer, etc. I have tried resetting it several times.

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‎06-13-2021 19:20

‎06-13-2021 19:20

Thank you for visiting the Fitbit Community, @randmel.

 

Thanks for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

If you haven't done it, please try changing the clock face by following these instructions.

 

Whether this doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Please let us know if you have any questions.

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