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Versa 2 screen not working and battery drains quickly

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‎03-01-2022 09:33 - last edited on ‎03-08-2022 09:40 by Fitbit Moderator

‎03-01-2022 09:33 - last edited on ‎03-08-2022 09:40 by Fitbit Moderator

Probably the fourth or fifth time I’ve had this happen. No idea how to fix it other than after awhile it just works again 

 

My screen is dead but it’s still paired to my phone. The battery dies in less than a day, changing the screen setting on my phone does nothing. Restarting does nothing. 

What else is there to try?

 

Moderator Edit: Clarified subject

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‎03-08-2022 09:42 - edited ‎06-10-2023 10:42

‎03-08-2022 09:42 - edited ‎06-10-2023 10:42

Hi there, @KingAndrew. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. We‘re taking your comments and sentiments in regards to our products into consideration.

I've seen you contacted our Support Team after posting here and they've already assisted you with this matter. If you still need help, please feel free to contact our team back for further assistance. 

Maria | Community Moderator, Fitbit


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