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Versa 2 screen stays on

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Slightest movement of my hand and screen lights up and won't go to sleep unless I press the button

 

 

Moderator Edit: Clarified subject

 

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Hi there, @VivianCarper. Welcome to the Community Forums. 

 

It seems like you have turned on the always-on display setting on your Versa 2. To turn it off, open the quick settings on your watch:

 

  • Swipe down from the top of the screen, and tap the quick settings icon 

     

In the quick settings screen, tap the screen wake icon to adjust the setting.

 

  • When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist.
  • When you set Screen Wake to Manual (Button), press the button to turn on the screen.

 

For more information, see How do I see the time on my Fitbit device? or How do I navigate my Fitbit device? 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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3 REPLIES 3

Hi there, @VivianCarper. Welcome to the Community Forums. 

 

It seems like you have turned on the always-on display setting on your Versa 2. To turn it off, open the quick settings on your watch:

 

  • Swipe down from the top of the screen, and tap the quick settings icon 

     

In the quick settings screen, tap the screen wake icon to adjust the setting.

 

  • When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist.
  • When you set Screen Wake to Manual (Button), press the button to turn on the screen.

 

For more information, see How do I see the time on my Fitbit device? or How do I navigate my Fitbit device? 

 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Thank you!  Problem solved.  Thanks for the quick response. Sent from my Verizon, Samsung Galaxy smartphone
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@VivianCarper Awesome! I'm glad to hear that the steps recommended did the trick. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members.

Happy stepping! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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